Previous incidents

Microsoft have determined through service telemetry that the Microsoft 365 service and environment was healthy. An external ISP networking issue may have resulted in access issues or latency. A service incident didn't actually occur.

We've now completed the migration to new switches. Service should now be fully restored, but please do let us know if you are still experiencing any issues.

Has not reoccured, and we've identified the trigger that caused the outage.

Microsoft have identified the root cause of the issue. They have completed the rollback of the update to the most recent working version and have confirmed the impact has been successfully remediated.

Microsoft have confirmed that the mitigation approach is successfully addressing the remaining impact. They are applying these changes in the final regions and will continue to monitor service health to ensure the issue is fully resolved once completed.

This has now been resolved and all email should now be flowing as expected.

We are not aware of any Regent's services that are affected at this time.