Previous incidents

OpenAthens have identified the cause of the issue and have implemented a fix. They are currently monitoring the fix to ensure stability across affected services.

We have identified the cause of the issue and have removed the affected mail relay from service.

Scan to email should now be working.

Starting around 15:00hrs until 16:12 on 20/11/2023 our network provider experienced a blocklist issue, causing all requests to be blocked. The service has been returned and Jisc are now looking into the root cause of the issue.