Incidents reported on status page for Regents University London https://status.regents.ac.uk/ https://d1lppblt9t2x15.cloudfront.net/logos/f050e9fd3a6d030a5b258a1c31585dd6.png https://status.regents.ac.uk/ en https://status.regents.ac.uk/ Fri, 16 Jan 2026 05:30:14 +0000 https://status.regents.ac.uk/#592444f2434b8b9f7f75e74048cb30076eeadff2a330219535cd6b7d4ae2c68c SEAtS recovered https://status.regents.ac.uk/ Fri, 16 Jan 2026 05:20:07 +0000 https://status.regents.ac.uk/#592444f2434b8b9f7f75e74048cb30076eeadff2a330219535cd6b7d4ae2c68c SEAtS went down https://status.regents.ac.uk/ Fri, 16 Jan 2026 04:56:12 +0000 https://status.regents.ac.uk/#31c375d2d20b9e9f4618bbb95fa6b777740b73c95ae5fff439645f594aa68659 SEAtS recovered https://status.regents.ac.uk/ Fri, 16 Jan 2026 03:00:41 +0000 https://status.regents.ac.uk/#31c375d2d20b9e9f4618bbb95fa6b777740b73c95ae5fff439645f594aa68659 SEAtS went down https://status.regents.ac.uk/ Wed, 14 Jan 2026 19:43:16 +0000 https://status.regents.ac.uk/#248d37b3326462871317a4f004c8a66a34a79be6e1b30f00b7ad104fbb3084db Student Hub recovered https://status.regents.ac.uk/ Wed, 14 Jan 2026 19:38:07 +0000 https://status.regents.ac.uk/#248d37b3326462871317a4f004c8a66a34a79be6e1b30f00b7ad104fbb3084db Student Hub went down https://status.regents.ac.uk/ Wed, 14 Jan 2026 12:07:37 +0000 https://status.regents.ac.uk/#74eb8562fa9d6f2348a9e31d051e204e55592982752b9c1bbab7dca1929c1c14 VLE books recovered https://status.regents.ac.uk/ Wed, 14 Jan 2026 11:57:58 +0000 https://status.regents.ac.uk/#74eb8562fa9d6f2348a9e31d051e204e55592982752b9c1bbab7dca1929c1c14 VLE books went down https://status.regents.ac.uk/ Mon, 12 Jan 2026 12:53:25 +0000 https://status.regents.ac.uk/#3138fb0ba0d8b1abdcf936504d7a7c79b5b0069d0467492dcc404d3fd5109ad3 VLE books recovered https://status.regents.ac.uk/ Mon, 12 Jan 2026 12:52:04 +0000 https://status.regents.ac.uk/#3138fb0ba0d8b1abdcf936504d7a7c79b5b0069d0467492dcc404d3fd5109ad3 VLE books went down https://status.regents.ac.uk/ Sun, 11 Jan 2026 17:05:23 +0000 https://status.regents.ac.uk/#7553f8ed48555547894fd337fba573101380d15b98b9a7cf6243192b313602ca SITS e:Vision Portal recovered https://status.regents.ac.uk/ Sun, 11 Jan 2026 17:01:22 +0000 https://status.regents.ac.uk/#7553f8ed48555547894fd337fba573101380d15b98b9a7cf6243192b313602ca SITS e:Vision Portal went down https://status.regents.ac.uk/ Thu, 08 Jan 2026 16:44:56 +0000 https://status.regents.ac.uk/#518616041ebf53c310a48e175c551dd97949dee47b5db94dedc0267676a8e141 VLE books recovered https://status.regents.ac.uk/ Thu, 08 Jan 2026 16:43:54 +0000 https://status.regents.ac.uk/#518616041ebf53c310a48e175c551dd97949dee47b5db94dedc0267676a8e141 VLE books went down https://status.regents.ac.uk/ Mon, 05 Jan 2026 02:12:13 +0000 https://status.regents.ac.uk/#01f82d5fbaf111c60b5665f798855eb88133c24a5960fd432d8fc82933cca395 VLE books recovered https://status.regents.ac.uk/ Mon, 05 Jan 2026 02:08:59 +0000 https://status.regents.ac.uk/#01f82d5fbaf111c60b5665f798855eb88133c24a5960fd432d8fc82933cca395 VLE books went down https://status.regents.ac.uk/ Sun, 04 Jan 2026 17:02:52 +0000 https://status.regents.ac.uk/#b2171ed80d8883f3a977e1f0466afc9759b2cefae21f0b007feeca54308d183a SITS e:Vision Portal recovered https://status.regents.ac.uk/ Sun, 04 Jan 2026 17:01:47 +0000 https://status.regents.ac.uk/#b2171ed80d8883f3a977e1f0466afc9759b2cefae21f0b007feeca54308d183a SITS e:Vision Portal went down https://status.regents.ac.uk/ Sat, 03 Jan 2026 04:55:50 +0000 https://status.regents.ac.uk/#240f5bab15bdd2cd3a3b923c3e823575243a8673c43fee8e5528e16368e4ceb7 Talis Reading Lists recovered https://status.regents.ac.uk/ Sat, 03 Jan 2026 04:54:13 +0000 https://status.regents.ac.uk/#240f5bab15bdd2cd3a3b923c3e823575243a8673c43fee8e5528e16368e4ceb7 Talis Reading Lists went down https://status.regents.ac.uk/ Sun, 28 Dec 2025 17:03:47 +0000 https://status.regents.ac.uk/#bc93fe519958283b5c26079fe61e3f623febf5c991c644dbb8312abbda849da4 SITS e:Vision Portal recovered https://status.regents.ac.uk/ Sun, 28 Dec 2025 17:02:18 +0000 https://status.regents.ac.uk/#bc93fe519958283b5c26079fe61e3f623febf5c991c644dbb8312abbda849da4 SITS e:Vision Portal went down https://status.regents.ac.uk/ Thu, 18 Dec 2025 11:44:58 +0000 https://status.regents.ac.uk/#0e742c596229bbd2463b86006dd30346ce88b7ce95b0f18f23102aa6ba0b0910 VLE books recovered https://status.regents.ac.uk/ Thu, 18 Dec 2025 11:41:54 +0000 https://status.regents.ac.uk/#0e742c596229bbd2463b86006dd30346ce88b7ce95b0f18f23102aa6ba0b0910 VLE books went down https://status.regents.ac.uk/incident/783906 Thu, 18 Dec 2025 07:00:48 -0000 https://status.regents.ac.uk/incident/783906#ae1bd02f57ce424f29dc41ea2b15c3ee1329fc11acd20b3d3a20126e862d6a94 Maintenance completed https://status.regents.ac.uk/incident/783906 Thu, 18 Dec 2025 07:00:48 -0000 https://status.regents.ac.uk/incident/783906#ae1bd02f57ce424f29dc41ea2b15c3ee1329fc11acd20b3d3a20126e862d6a94 Maintenance completed https://status.regents.ac.uk/incident/783906 Thu, 18 Dec 2025 07:00:48 -0000 https://status.regents.ac.uk/incident/783906#ae1bd02f57ce424f29dc41ea2b15c3ee1329fc11acd20b3d3a20126e862d6a94 Maintenance completed https://status.regents.ac.uk/incident/783906 Thu, 18 Dec 2025 07:00:48 -0000 https://status.regents.ac.uk/incident/783906#ae1bd02f57ce424f29dc41ea2b15c3ee1329fc11acd20b3d3a20126e862d6a94 Maintenance completed https://status.regents.ac.uk/incident/783906 Thu, 18 Dec 2025 07:00:48 -0000 https://status.regents.ac.uk/incident/783906#ae1bd02f57ce424f29dc41ea2b15c3ee1329fc11acd20b3d3a20126e862d6a94 Maintenance completed https://status.regents.ac.uk/incident/783906 Thu, 18 Dec 2025 07:00:48 -0000 https://status.regents.ac.uk/incident/783906#ae1bd02f57ce424f29dc41ea2b15c3ee1329fc11acd20b3d3a20126e862d6a94 Maintenance completed https://status.regents.ac.uk/incident/783906 Thu, 18 Dec 2025 07:00:48 -0000 https://status.regents.ac.uk/incident/783906#ae1bd02f57ce424f29dc41ea2b15c3ee1329fc11acd20b3d3a20126e862d6a94 Maintenance completed https://status.regents.ac.uk/ Wed, 17 Dec 2025 22:53:41 +0000 https://status.regents.ac.uk/#09a8b961f756326db4026b5b60d821423bc25f0d8d45cbe34b1549b2eac2146b SITS e:Vision Portal recovered https://status.regents.ac.uk/ Wed, 17 Dec 2025 20:56:23 +0000 https://status.regents.ac.uk/#09a8b961f756326db4026b5b60d821423bc25f0d8d45cbe34b1549b2eac2146b SITS e:Vision Portal went down https://status.regents.ac.uk/incident/783906 Wed, 17 Dec 2025 20:00:48 -0000 https://status.regents.ac.uk/incident/783906#e018eb83208779be0075a1884f14c279986989446baecb1e3d02db40a8d2b6c2 We have been informed by our Internet Provider that Openreach will be carrying out work on our connection from 8pm on the evening of Wednesday 17th December until 7am on the following morning Thursday 18th December. We have requested further information from our Internet Provider, but during this period we expect interruption to all Network, Internet, VPN and Telephone services across campus. This includes all applications and services hosted on site, including SITS/eVision, Finance and Library systems and VPN (Global Protect) access. This does not affect cloud hosted services, so Office 365 (email and applications), Teams and Blackboard will not be affected, though will be inaccessible from on-campus. We are exploring implementing a workaround to allow limited connectivity for users remaining on-campus, but at this time please plan on no connectivity being available. https://status.regents.ac.uk/incident/783906 Wed, 17 Dec 2025 20:00:48 -0000 https://status.regents.ac.uk/incident/783906#e018eb83208779be0075a1884f14c279986989446baecb1e3d02db40a8d2b6c2 We have been informed by our Internet Provider that Openreach will be carrying out work on our connection from 8pm on the evening of Wednesday 17th December until 7am on the following morning Thursday 18th December. We have requested further information from our Internet Provider, but during this period we expect interruption to all Network, Internet, VPN and Telephone services across campus. This includes all applications and services hosted on site, including SITS/eVision, Finance and Library systems and VPN (Global Protect) access. This does not affect cloud hosted services, so Office 365 (email and applications), Teams and Blackboard will not be affected, though will be inaccessible from on-campus. We are exploring implementing a workaround to allow limited connectivity for users remaining on-campus, but at this time please plan on no connectivity being available. https://status.regents.ac.uk/incident/783906 Wed, 17 Dec 2025 20:00:48 -0000 https://status.regents.ac.uk/incident/783906#e018eb83208779be0075a1884f14c279986989446baecb1e3d02db40a8d2b6c2 We have been informed by our Internet Provider that Openreach will be carrying out work on our connection from 8pm on the evening of Wednesday 17th December until 7am on the following morning Thursday 18th December. We have requested further information from our Internet Provider, but during this period we expect interruption to all Network, Internet, VPN and Telephone services across campus. This includes all applications and services hosted on site, including SITS/eVision, Finance and Library systems and VPN (Global Protect) access. This does not affect cloud hosted services, so Office 365 (email and applications), Teams and Blackboard will not be affected, though will be inaccessible from on-campus. We are exploring implementing a workaround to allow limited connectivity for users remaining on-campus, but at this time please plan on no connectivity being available. https://status.regents.ac.uk/incident/783906 Wed, 17 Dec 2025 20:00:48 -0000 https://status.regents.ac.uk/incident/783906#e018eb83208779be0075a1884f14c279986989446baecb1e3d02db40a8d2b6c2 We have been informed by our Internet Provider that Openreach will be carrying out work on our connection from 8pm on the evening of Wednesday 17th December until 7am on the following morning Thursday 18th December. We have requested further information from our Internet Provider, but during this period we expect interruption to all Network, Internet, VPN and Telephone services across campus. This includes all applications and services hosted on site, including SITS/eVision, Finance and Library systems and VPN (Global Protect) access. This does not affect cloud hosted services, so Office 365 (email and applications), Teams and Blackboard will not be affected, though will be inaccessible from on-campus. We are exploring implementing a workaround to allow limited connectivity for users remaining on-campus, but at this time please plan on no connectivity being available. https://status.regents.ac.uk/incident/783906 Wed, 17 Dec 2025 20:00:48 -0000 https://status.regents.ac.uk/incident/783906#e018eb83208779be0075a1884f14c279986989446baecb1e3d02db40a8d2b6c2 We have been informed by our Internet Provider that Openreach will be carrying out work on our connection from 8pm on the evening of Wednesday 17th December until 7am on the following morning Thursday 18th December. We have requested further information from our Internet Provider, but during this period we expect interruption to all Network, Internet, VPN and Telephone services across campus. This includes all applications and services hosted on site, including SITS/eVision, Finance and Library systems and VPN (Global Protect) access. This does not affect cloud hosted services, so Office 365 (email and applications), Teams and Blackboard will not be affected, though will be inaccessible from on-campus. We are exploring implementing a workaround to allow limited connectivity for users remaining on-campus, but at this time please plan on no connectivity being available. https://status.regents.ac.uk/incident/783906 Wed, 17 Dec 2025 20:00:48 -0000 https://status.regents.ac.uk/incident/783906#e018eb83208779be0075a1884f14c279986989446baecb1e3d02db40a8d2b6c2 We have been informed by our Internet Provider that Openreach will be carrying out work on our connection from 8pm on the evening of Wednesday 17th December until 7am on the following morning Thursday 18th December. We have requested further information from our Internet Provider, but during this period we expect interruption to all Network, Internet, VPN and Telephone services across campus. This includes all applications and services hosted on site, including SITS/eVision, Finance and Library systems and VPN (Global Protect) access. This does not affect cloud hosted services, so Office 365 (email and applications), Teams and Blackboard will not be affected, though will be inaccessible from on-campus. We are exploring implementing a workaround to allow limited connectivity for users remaining on-campus, but at this time please plan on no connectivity being available. https://status.regents.ac.uk/incident/783906 Wed, 17 Dec 2025 20:00:48 -0000 https://status.regents.ac.uk/incident/783906#e018eb83208779be0075a1884f14c279986989446baecb1e3d02db40a8d2b6c2 We have been informed by our Internet Provider that Openreach will be carrying out work on our connection from 8pm on the evening of Wednesday 17th December until 7am on the following morning Thursday 18th December. We have requested further information from our Internet Provider, but during this period we expect interruption to all Network, Internet, VPN and Telephone services across campus. This includes all applications and services hosted on site, including SITS/eVision, Finance and Library systems and VPN (Global Protect) access. This does not affect cloud hosted services, so Office 365 (email and applications), Teams and Blackboard will not be affected, though will be inaccessible from on-campus. We are exploring implementing a workaround to allow limited connectivity for users remaining on-campus, but at this time please plan on no connectivity being available. https://status.regents.ac.uk/ Thu, 11 Dec 2025 10:43:21 +0000 https://status.regents.ac.uk/#60292fbfeafbc12988fb5f6e85d96612bfdf285cff74d0d80d3289fb75e73f4a VLE books recovered https://status.regents.ac.uk/ Thu, 11 Dec 2025 10:42:20 +0000 https://status.regents.ac.uk/#60292fbfeafbc12988fb5f6e85d96612bfdf285cff74d0d80d3289fb75e73f4a VLE books went down https://status.regents.ac.uk/ Wed, 10 Dec 2025 14:40:02 +0000 https://status.regents.ac.uk/#157b6be5646ea61b149eb75177ed65b39ff0b8066e3df6120fc172a6c765b8ec VLE books recovered https://status.regents.ac.uk/ Wed, 10 Dec 2025 14:36:32 +0000 https://status.regents.ac.uk/#157b6be5646ea61b149eb75177ed65b39ff0b8066e3df6120fc172a6c765b8ec VLE books went down https://status.regents.ac.uk/ Wed, 10 Dec 2025 14:23:34 +0000 https://status.regents.ac.uk/#1db089f914079a195f95b44a5a7d0b76920cab37a6fef65f725cd26d59e155e1 VLE books recovered https://status.regents.ac.uk/ Wed, 10 Dec 2025 14:22:33 +0000 https://status.regents.ac.uk/#1db089f914079a195f95b44a5a7d0b76920cab37a6fef65f725cd26d59e155e1 VLE books went down https://status.regents.ac.uk/ Tue, 09 Dec 2025 14:06:26 +0000 https://status.regents.ac.uk/#f8dcbed3290a8ee2e51e3ea33438a3d20671653fdbca0868f10b08f53f82049d VLE books recovered https://status.regents.ac.uk/ Tue, 09 Dec 2025 14:03:26 +0000 https://status.regents.ac.uk/#f8dcbed3290a8ee2e51e3ea33438a3d20671653fdbca0868f10b08f53f82049d VLE books went down https://status.regents.ac.uk/ Fri, 05 Dec 2025 02:09:19 +0000 https://status.regents.ac.uk/#866eb3ed29c1c4bc89b30b7a4e2d7bd25deeb5178b0284565b453f2546bf9408 VLE books recovered https://status.regents.ac.uk/ Fri, 05 Dec 2025 02:04:19 +0000 https://status.regents.ac.uk/#866eb3ed29c1c4bc89b30b7a4e2d7bd25deeb5178b0284565b453f2546bf9408 VLE books went down https://status.regents.ac.uk/ Thu, 04 Dec 2025 22:16:40 +0000 https://status.regents.ac.uk/#18bf9bcf20a2cf8cf40b272983c7f2d9806b0bf2434e315f4a9bb80e163fefef SITS e:Vision Portal recovered https://status.regents.ac.uk/ Thu, 04 Dec 2025 22:14:39 +0000 https://status.regents.ac.uk/#18bf9bcf20a2cf8cf40b272983c7f2d9806b0bf2434e315f4a9bb80e163fefef SITS e:Vision Portal went down https://status.regents.ac.uk/ Sun, 30 Nov 2025 07:15:33 +0000 https://status.regents.ac.uk/#ddcccaff62652aca9733d6c6aec9c8b0d0525966e284545b87489c99ef1faa17 SITS e:Vision Portal recovered https://status.regents.ac.uk/ Sun, 30 Nov 2025 07:12:34 +0000 https://status.regents.ac.uk/#ddcccaff62652aca9733d6c6aec9c8b0d0525966e284545b87489c99ef1faa17 SITS e:Vision Portal went down https://status.regents.ac.uk/ Thu, 27 Nov 2025 09:53:09 +0000 https://status.regents.ac.uk/#95b122cb04964ab7db72c061481841ff68fe78c0b53bf8869655693567c4e991 VLE books recovered https://status.regents.ac.uk/ Thu, 27 Nov 2025 09:48:37 +0000 https://status.regents.ac.uk/#95b122cb04964ab7db72c061481841ff68fe78c0b53bf8869655693567c4e991 VLE books went down https://status.regents.ac.uk/ Wed, 26 Nov 2025 10:55:39 +0000 https://status.regents.ac.uk/#f6bb5acb9985db5e609078a7f6ad492cfcaafea9d25162275ae6bf4078932b2d VLE books recovered https://status.regents.ac.uk/ Wed, 26 Nov 2025 10:53:38 +0000 https://status.regents.ac.uk/#f6bb5acb9985db5e609078a7f6ad492cfcaafea9d25162275ae6bf4078932b2d VLE books went down https://status.regents.ac.uk/ Mon, 24 Nov 2025 22:36:38 +0000 https://status.regents.ac.uk/#e343983d7a285d900274fb6ad6a6a3c06302c09c98847d23250ffbbaa7b65b59 VLE books recovered https://status.regents.ac.uk/ Mon, 24 Nov 2025 22:27:09 +0000 https://status.regents.ac.uk/#e343983d7a285d900274fb6ad6a6a3c06302c09c98847d23250ffbbaa7b65b59 VLE books went down https://status.regents.ac.uk/incident/770891 Thu, 20 Nov 2025 09:00:36 -0000 https://status.regents.ac.uk/incident/770891#b47dee61509339a38f6a10694034fa0687d971d67203161882e209b0285eee00 Maintenance completed https://status.regents.ac.uk/ Wed, 19 Nov 2025 13:02:55 +0000 https://status.regents.ac.uk/#7dea494d11ba103dde5efd98a381f361a6729d8f672ae031e2e01b9f77658062 SITS e:Vision Portal recovered https://status.regents.ac.uk/ Tue, 18 Nov 2025 16:05:14 +0000 https://status.regents.ac.uk/#7dea494d11ba103dde5efd98a381f361a6729d8f672ae031e2e01b9f77658062 SITS e:Vision Portal went down https://status.regents.ac.uk/incident/770891 Tue, 18 Nov 2025 15:00:36 -0000 https://status.regents.ac.uk/incident/770891#2158d2fa52f01ddbe2bd0b431de4c7e080e29d634c06884982cea4576eb9cbfa The following systems will be unavailable during the routine upgrade • SITS Client (Staff users) • E:Vision (Staff, Students and Applicants) • Online Application Form and the Applicant Portal (Applicants) You won't be able to access these systems during this time, but we will make them available again as soon as possible to minimise disruption. Please note that systems integrated with SITS, such as Salesforce and Enroly, will also not receive updates during this period. https://status.regents.ac.uk/incident/769062 Tue, 18 Nov 2025 14:44:00 -0000 https://status.regents.ac.uk/incident/769062#fdbc325dcd2502f1fdaf2fb46d880300c4d8c60bec4cf30f1c7d20a47f1e6dae From Cloudflare A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal. Nov 18, 2025 - 14:42 UTC https://status.regents.ac.uk/incident/769062 Tue, 18 Nov 2025 14:44:00 -0000 https://status.regents.ac.uk/incident/769062#fdbc325dcd2502f1fdaf2fb46d880300c4d8c60bec4cf30f1c7d20a47f1e6dae From Cloudflare A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal. Nov 18, 2025 - 14:42 UTC https://status.regents.ac.uk/incident/769062 Tue, 18 Nov 2025 14:39:00 -0000 https://status.regents.ac.uk/incident/769062#4020ba3dee5029f52eff2472515764ec921a2e04140bee47a29c2ea49619d788 From Cloudflare Update - We've deployed a change which has restored dashboard services. We are still working to remediate broad application services impact Nov 18, 2025 - 14:34 UTC https://status.regents.ac.uk/incident/769062 Tue, 18 Nov 2025 14:39:00 -0000 https://status.regents.ac.uk/incident/769062#4020ba3dee5029f52eff2472515764ec921a2e04140bee47a29c2ea49619d788 From Cloudflare Update - We've deployed a change which has restored dashboard services. We are still working to remediate broad application services impact Nov 18, 2025 - 14:34 UTC https://status.regents.ac.uk/incident/769062 Tue, 18 Nov 2025 14:24:00 -0000 https://status.regents.ac.uk/incident/769062#08070cb596eb1c55ebf98eff03f3d09cd3b556aa37c45f1688ebb308ae988e64 From Cloudflare We are continuing to work on a fix for this issue. Posted 2 minutes ago. Nov 18, 2025 - 14:22 UTC https://status.regents.ac.uk/incident/769062 Tue, 18 Nov 2025 14:24:00 -0000 https://status.regents.ac.uk/incident/769062#08070cb596eb1c55ebf98eff03f3d09cd3b556aa37c45f1688ebb308ae988e64 From Cloudflare We are continuing to work on a fix for this issue. Posted 2 minutes ago. Nov 18, 2025 - 14:22 UTC https://status.regents.ac.uk/incident/769062 Tue, 18 Nov 2025 13:33:00 -0000 https://status.regents.ac.uk/incident/769062#ab89687b9dfbea73b41e05566ae3f1a0e6d9681dee4a6326573716b842b87160 There are currently issues with Cloudflare who prrovide internet services. This is affecting our main website, along with a number of services Internet-wide https://status.regents.ac.uk/incident/769062 Tue, 18 Nov 2025 13:33:00 -0000 https://status.regents.ac.uk/incident/769062#ab89687b9dfbea73b41e05566ae3f1a0e6d9681dee4a6326573716b842b87160 There are currently issues with Cloudflare who prrovide internet services. This is affecting our main website, along with a number of services Internet-wide https://status.regents.ac.uk/ Tue, 18 Nov 2025 11:51:12 +0000 https://status.regents.ac.uk/#1444fd4a74f03c11e91a2175df31ab2c4511e57f113bb7ac9b03ce611b822de9 SEAtS recovered https://status.regents.ac.uk/ Tue, 18 Nov 2025 11:50:58 +0000 https://status.regents.ac.uk/#e4cd6d0f45f7bbc5b08d7c9339e1dba9b0869eb2a6137a7dfa8f990e44113150 Regent's website recovered https://status.regents.ac.uk/ Tue, 18 Nov 2025 11:44:20 +0000 https://status.regents.ac.uk/#1444fd4a74f03c11e91a2175df31ab2c4511e57f113bb7ac9b03ce611b822de9 SEAtS went down https://status.regents.ac.uk/ Tue, 18 Nov 2025 11:40:03 +0000 https://status.regents.ac.uk/#e4cd6d0f45f7bbc5b08d7c9339e1dba9b0869eb2a6137a7dfa8f990e44113150 Regent's website went down https://status.regents.ac.uk/ Mon, 17 Nov 2025 15:49:15 +0000 https://status.regents.ac.uk/#8915c7d455d3e56b9d769bb25abf8482d6eeece0e223b38d70757a89be2cd2e1 VLE books recovered https://status.regents.ac.uk/ Mon, 17 Nov 2025 15:48:12 +0000 https://status.regents.ac.uk/#8915c7d455d3e56b9d769bb25abf8482d6eeece0e223b38d70757a89be2cd2e1 VLE books went down https://status.regents.ac.uk/ Fri, 14 Nov 2025 03:51:44 +0000 https://status.regents.ac.uk/#de50693b5370c920139fe4fe1b8ccf3c6a5331ca24688fc87ca6ba909a2608b2 VLE books recovered https://status.regents.ac.uk/ Fri, 14 Nov 2025 03:50:40 +0000 https://status.regents.ac.uk/#de50693b5370c920139fe4fe1b8ccf3c6a5331ca24688fc87ca6ba909a2608b2 VLE books went down https://status.regents.ac.uk/ Thu, 13 Nov 2025 05:20:27 +0000 https://status.regents.ac.uk/#aa1e8d392baf42fd29ef7147d19b60b9be4306d450087e38b220cd68b9b46f54 VLE books recovered https://status.regents.ac.uk/ Thu, 13 Nov 2025 05:16:47 +0000 https://status.regents.ac.uk/#aa1e8d392baf42fd29ef7147d19b60b9be4306d450087e38b220cd68b9b46f54 VLE books went down https://status.regents.ac.uk/ Tue, 11 Nov 2025 15:04:25 +0000 https://status.regents.ac.uk/#2e7a898c44497ad7eaae63e66d82971e350c2121dccc7d99137c54f1147ef120 SITS e:Vision Portal recovered https://status.regents.ac.uk/ Tue, 11 Nov 2025 15:03:24 +0000 https://status.regents.ac.uk/#2e7a898c44497ad7eaae63e66d82971e350c2121dccc7d99137c54f1147ef120 SITS e:Vision Portal went down https://status.regents.ac.uk/ Thu, 06 Nov 2025 14:18:26 +0000 https://status.regents.ac.uk/#80ea69a9f0405a5b9bb5470dcc4504e2a0213230e0015ab4f5d89f3dafd4796d VLE books recovered https://status.regents.ac.uk/ Thu, 06 Nov 2025 14:14:25 +0000 https://status.regents.ac.uk/#80ea69a9f0405a5b9bb5470dcc4504e2a0213230e0015ab4f5d89f3dafd4796d VLE books went down https://status.regents.ac.uk/ Wed, 05 Nov 2025 05:22:26 +0000 https://status.regents.ac.uk/#af46970377085f5cfb073087a24c697ec5d1029e54952ba44a5a873115750779 SEAtS recovered https://status.regents.ac.uk/ Wed, 05 Nov 2025 05:13:49 +0000 https://status.regents.ac.uk/#af46970377085f5cfb073087a24c697ec5d1029e54952ba44a5a873115750779 SEAtS went down https://status.regents.ac.uk/ Wed, 05 Nov 2025 03:59:25 +0000 https://status.regents.ac.uk/#2497c086e213247035d3e389435421176d20c1c3a51a8838c47d8050af644e97 SEAtS recovered https://status.regents.ac.uk/ Wed, 05 Nov 2025 03:56:19 +0000 https://status.regents.ac.uk/#2497c086e213247035d3e389435421176d20c1c3a51a8838c47d8050af644e97 SEAtS went down https://status.regents.ac.uk/ Wed, 05 Nov 2025 03:29:25 +0000 https://status.regents.ac.uk/#5f21b77db3512444d714b57616bd28b2f45c3a502c87e93eff088d88289e6008 SEAtS recovered https://status.regents.ac.uk/ Wed, 05 Nov 2025 03:01:50 +0000 https://status.regents.ac.uk/#5f21b77db3512444d714b57616bd28b2f45c3a502c87e93eff088d88289e6008 SEAtS went down https://status.regents.ac.uk/ Wed, 05 Nov 2025 02:49:55 +0000 https://status.regents.ac.uk/#03242a711a641e6ec710f9324e1407a0256da254847ecadef85b5186965d71be SEAtS recovered https://status.regents.ac.uk/ Wed, 05 Nov 2025 02:33:50 +0000 https://status.regents.ac.uk/#03242a711a641e6ec710f9324e1407a0256da254847ecadef85b5186965d71be SEAtS went down https://status.regents.ac.uk/ Wed, 05 Nov 2025 02:06:35 +0000 https://status.regents.ac.uk/#21f735218434ae2e1b8115b0ad30c988bd77bcd0a86c6fa7116d3ce1668e8e9a VLE books recovered https://status.regents.ac.uk/ Wed, 05 Nov 2025 02:00:35 +0000 https://status.regents.ac.uk/#21f735218434ae2e1b8115b0ad30c988bd77bcd0a86c6fa7116d3ce1668e8e9a VLE books went down https://status.regents.ac.uk/ Tue, 04 Nov 2025 13:07:01 +0000 https://status.regents.ac.uk/#1d1c4a7421dcfa8e558445ba7a240b9ed96eef7f9cb6d6c478620836b7b1633e VLE books recovered https://status.regents.ac.uk/ Tue, 04 Nov 2025 13:02:19 +0000 https://status.regents.ac.uk/#1d1c4a7421dcfa8e558445ba7a240b9ed96eef7f9cb6d6c478620836b7b1633e VLE books went down https://status.regents.ac.uk/ Mon, 03 Nov 2025 13:55:26 +0000 https://status.regents.ac.uk/#c647951e85e057ceb673a7113c2428720341f06b60b9454d03b04a5d843fa8ea VLE books recovered https://status.regents.ac.uk/ Mon, 03 Nov 2025 13:53:55 +0000 https://status.regents.ac.uk/#c647951e85e057ceb673a7113c2428720341f06b60b9454d03b04a5d843fa8ea VLE books went down https://status.regents.ac.uk/ Mon, 03 Nov 2025 11:33:00 +0000 https://status.regents.ac.uk/#6bbc74af674462f972e6c95b783efc47427376d71f661826ef305b857b342c03 VLE books recovered https://status.regents.ac.uk/ Mon, 03 Nov 2025 11:31:03 +0000 https://status.regents.ac.uk/#6bbc74af674462f972e6c95b783efc47427376d71f661826ef305b857b342c03 VLE books went down https://status.regents.ac.uk/ Sun, 02 Nov 2025 17:04:56 +0000 https://status.regents.ac.uk/#25ba665bf481a19f71713d875bd0677932cd97729c299fef547d54c71bdbef8a SITS e:Vision Portal recovered https://status.regents.ac.uk/ Sun, 02 Nov 2025 17:00:55 +0000 https://status.regents.ac.uk/#25ba665bf481a19f71713d875bd0677932cd97729c299fef547d54c71bdbef8a SITS e:Vision Portal went down https://status.regents.ac.uk/ Wed, 29 Oct 2025 11:34:04 +0000 https://status.regents.ac.uk/#99263ba54d8498bc0272b959b3a7cc0d180d8f07e1adddf5f9596346dca9eb83 VLE books recovered https://status.regents.ac.uk/ Wed, 29 Oct 2025 11:32:34 +0000 https://status.regents.ac.uk/#99263ba54d8498bc0272b959b3a7cc0d180d8f07e1adddf5f9596346dca9eb83 VLE books went down https://status.regents.ac.uk/ Mon, 27 Oct 2025 02:05:57 +0000 https://status.regents.ac.uk/#f12b6e7e01e8d74440617be2b49afc56a5f8eb3f99d92cb421a2c1de4c9bb957 Student Hub recovered https://status.regents.ac.uk/ Mon, 27 Oct 2025 02:04:31 +0000 https://status.regents.ac.uk/#f12b6e7e01e8d74440617be2b49afc56a5f8eb3f99d92cb421a2c1de4c9bb957 Student Hub went down https://status.regents.ac.uk/ Sun, 26 Oct 2025 06:59:40 +0000 https://status.regents.ac.uk/#74eaf21ff6e33d830485448a015af0f73bb613e26df4702510d1edd2434a14d3 SEAtS recovered https://status.regents.ac.uk/ Sun, 26 Oct 2025 06:43:39 +0000 https://status.regents.ac.uk/#74eaf21ff6e33d830485448a015af0f73bb613e26df4702510d1edd2434a14d3 SEAtS went down https://status.regents.ac.uk/ Sun, 26 Oct 2025 06:22:22 +0000 https://status.regents.ac.uk/#ed17227b377b2305e5d5e9b57161d2a0cb0840f9b6e8d6934247bcfe4111f9a8 SEAtS recovered https://status.regents.ac.uk/ Sun, 26 Oct 2025 06:10:25 +0000 https://status.regents.ac.uk/#ed17227b377b2305e5d5e9b57161d2a0cb0840f9b6e8d6934247bcfe4111f9a8 SEAtS went down https://status.regents.ac.uk/ Sun, 26 Oct 2025 05:34:16 +0000 https://status.regents.ac.uk/#c66fc8a8cfd496beb380558c9031aea752fc6a4f11367b9ff72f0767444b8a24 SEAtS recovered https://status.regents.ac.uk/ Sun, 26 Oct 2025 05:25:40 +0000 https://status.regents.ac.uk/#c66fc8a8cfd496beb380558c9031aea752fc6a4f11367b9ff72f0767444b8a24 SEAtS went down https://status.regents.ac.uk/ Sun, 26 Oct 2025 04:55:25 +0000 https://status.regents.ac.uk/#baf1717d387245b67cdbe2a9512043f3f3725f6f66ee3037d3625662700eec13 SEAtS recovered https://status.regents.ac.uk/ Sun, 26 Oct 2025 04:47:39 +0000 https://status.regents.ac.uk/#baf1717d387245b67cdbe2a9512043f3f3725f6f66ee3037d3625662700eec13 SEAtS went down https://status.regents.ac.uk/ Thu, 23 Oct 2025 14:21:15 +0000 https://status.regents.ac.uk/#f5def6284e0fa664ebcab69b865b793037002a463d600c2da9fe43b557eb169c VLE books recovered https://status.regents.ac.uk/ Thu, 23 Oct 2025 14:18:26 +0000 https://status.regents.ac.uk/#f5def6284e0fa664ebcab69b865b793037002a463d600c2da9fe43b557eb169c VLE books went down https://status.regents.ac.uk/ Thu, 23 Oct 2025 12:38:36 +0000 https://status.regents.ac.uk/#b8457b97f414d7a8627d2c810c78960445f4268b02fed30e31856f2f5682c89a VLE books recovered https://status.regents.ac.uk/ Thu, 23 Oct 2025 12:35:07 +0000 https://status.regents.ac.uk/#b8457b97f414d7a8627d2c810c78960445f4268b02fed30e31856f2f5682c89a VLE books went down https://status.regents.ac.uk/ Wed, 22 Oct 2025 06:36:46 +0000 https://status.regents.ac.uk/#ebe662c0eea7ce2d5fe615a08d344ae005cd55d2d630d364472bf5a73e45c1c2 SITS e:Vision Portal recovered https://status.regents.ac.uk/ Wed, 22 Oct 2025 06:27:16 +0000 https://status.regents.ac.uk/#ebe662c0eea7ce2d5fe615a08d344ae005cd55d2d630d364472bf5a73e45c1c2 SITS e:Vision Portal went down https://status.regents.ac.uk/ Wed, 22 Oct 2025 04:57:15 +0000 https://status.regents.ac.uk/#9f2b139baaa98acffcf811c8e38441182edc7fdfc8eedc1761b1040449471e43 SEAtS recovered https://status.regents.ac.uk/ Wed, 22 Oct 2025 02:46:14 +0000 https://status.regents.ac.uk/#9f2b139baaa98acffcf811c8e38441182edc7fdfc8eedc1761b1040449471e43 SEAtS went down https://status.regents.ac.uk/ Tue, 21 Oct 2025 13:20:47 +0000 https://status.regents.ac.uk/#8aaf39a5ca1ff7d9be1185361ebfa27e9643b1057fba1dc23e68d91132bfd742 VLE books recovered https://status.regents.ac.uk/ Tue, 21 Oct 2025 13:17:47 +0000 https://status.regents.ac.uk/#8aaf39a5ca1ff7d9be1185361ebfa27e9643b1057fba1dc23e68d91132bfd742 VLE books went down https://status.regents.ac.uk/ Tue, 21 Oct 2025 10:56:16 +0000 https://status.regents.ac.uk/#4842ea798b7391710bb7961ff929f46e34192a31b54713b69760e663191b5696 VLE books recovered https://status.regents.ac.uk/ Tue, 21 Oct 2025 10:55:16 +0000 https://status.regents.ac.uk/#4842ea798b7391710bb7961ff929f46e34192a31b54713b69760e663191b5696 VLE books went down https://status.regents.ac.uk/incident/739361 Wed, 08 Oct 2025 08:25:00 -0000 https://status.regents.ac.uk/incident/739361#dbd319ac011505ee00d15f79fe7f59100d68a4a2d5430c63f4424ee1d8cbc9a2 The issue has been resolved by SEATS Support https://status.regents.ac.uk/incident/739361 Tue, 07 Oct 2025 15:49:00 -0000 https://status.regents.ac.uk/incident/739361#6a2aa5396329371985c2da503c0184e35f4a876028ba6a6133baa216ba81ad57 There is currently an issue with accessing the SEATS portal. We've contacted the vendor and are currently waiting for them to resolve the issue https://status.regents.ac.uk/incident/734909 Wed, 01 Oct 2025 19:41:23 -0000 https://status.regents.ac.uk/incident/734909#7d8dc6d24162ef473169d21e793290b4ba3f7d5d56e9fe22bdbe2681213b6771 Maintenance completed https://status.regents.ac.uk/incident/734909 Wed, 01 Oct 2025 17:00:00 -0000 https://status.regents.ac.uk/incident/734909#8f4f6b46810ce2d6fa113b7f15ea356d777cb15fbc77bf7440cb4085be581315 The estudent portal will be unavailable to all users for some essential system maintenance from 1800 GMT on Wednesday 1 October 2025 until Wednesday 1 October 2025 at 2100 GMT. We aim to make the system available again as soon as the work is finished. We apologise for any inconvenience this may cause https://status.regents.ac.uk/incident/734909 Wed, 01 Oct 2025 17:00:00 -0000 https://status.regents.ac.uk/incident/734909#8f4f6b46810ce2d6fa113b7f15ea356d777cb15fbc77bf7440cb4085be581315 The estudent portal will be unavailable to all users for some essential system maintenance from 1800 GMT on Wednesday 1 October 2025 until Wednesday 1 October 2025 at 2100 GMT. We aim to make the system available again as soon as the work is finished. We apologise for any inconvenience this may cause https://status.regents.ac.uk/incident/712848 Wed, 27 Aug 2025 10:12:00 -0000 https://status.regents.ac.uk/incident/712848#1a58e3551050a5259bef3ba137ea8987dc766b6be4e64b1ac5f6d0a3fce77d25 We have successfully identified and resolved the issue affecting our mail servers. All emails that were previously delayed, including those sent to shared mailboxes, distribution lists, and emails from internal systems (e.g., SITS), will now be released for delivery. Thank you for your patience as we worked to resolve this issue. https://status.regents.ac.uk/incident/712848 Tue, 26 Aug 2025 14:47:00 -0000 https://status.regents.ac.uk/incident/712848#c55dd4be4408a871af05ad1e8e249593178cdba816447d052e358dd09821b115 We haev identified an issue with our mail servers and are working on a fix. We anticipate all missing emails will be released for delivery when completed. This is affecting all emails sent to shared mailboxes and distribution lists, along with emails from internal systems such as SITS. https://status.regents.ac.uk/incident/615430 Sun, 20 Jul 2025 14:00:00 -0000 https://status.regents.ac.uk/incident/615430#7efe00b3fc9c3f6ce9b2c009bbfa1e72864fa2fb7f5129e04872b2c1e25926a8 Maintenance completed https://status.regents.ac.uk/incident/615430 Sun, 20 Jul 2025 14:00:00 -0000 https://status.regents.ac.uk/incident/615430#7efe00b3fc9c3f6ce9b2c009bbfa1e72864fa2fb7f5129e04872b2c1e25926a8 Maintenance completed https://status.regents.ac.uk/incident/615430 Sun, 20 Jul 2025 09:00:00 -0000 https://status.regents.ac.uk/incident/615430#70060f328b0943e4b569ef8f5c281634d73ff988c0f8053e1d8963886a6e9119 ITS will be carrying out Network maintenance on Sunday 20th July, between 10am and 3pm. We will be upgrading software on key network components and carrying out testing of our network resilience. There will be a number of short interruptions to network connectivity throughout the day, typically lasting no more than 30 seconds. However in the event of us encountering any issues there may be longer outages of up to 15 minutes, so the network should be considered “at risk” during the day. This will affect all network connections, including WiFi, ethernet, VPN and the 8x8 telephony service. https://status.regents.ac.uk/incident/615430 Sun, 20 Jul 2025 09:00:00 -0000 https://status.regents.ac.uk/incident/615430#70060f328b0943e4b569ef8f5c281634d73ff988c0f8053e1d8963886a6e9119 ITS will be carrying out Network maintenance on Sunday 20th July, between 10am and 3pm. We will be upgrading software on key network components and carrying out testing of our network resilience. There will be a number of short interruptions to network connectivity throughout the day, typically lasting no more than 30 seconds. However in the event of us encountering any issues there may be longer outages of up to 15 minutes, so the network should be considered “at risk” during the day. This will affect all network connections, including WiFi, ethernet, VPN and the 8x8 telephony service. https://status.regents.ac.uk/incident/615430 Sun, 20 Jul 2025 09:00:00 -0000 https://status.regents.ac.uk/incident/615430#70060f328b0943e4b569ef8f5c281634d73ff988c0f8053e1d8963886a6e9119 ITS will be carrying out Network maintenance on Sunday 20th July, between 10am and 3pm. We will be upgrading software on key network components and carrying out testing of our network resilience. There will be a number of short interruptions to network connectivity throughout the day, typically lasting no more than 30 seconds. However in the event of us encountering any issues there may be longer outages of up to 15 minutes, so the network should be considered “at risk” during the day. This will affect all network connections, including WiFi, ethernet, VPN and the 8x8 telephony service. https://status.regents.ac.uk/incident/615430 Sun, 20 Jul 2025 09:00:00 -0000 https://status.regents.ac.uk/incident/615430#70060f328b0943e4b569ef8f5c281634d73ff988c0f8053e1d8963886a6e9119 ITS will be carrying out Network maintenance on Sunday 20th July, between 10am and 3pm. We will be upgrading software on key network components and carrying out testing of our network resilience. There will be a number of short interruptions to network connectivity throughout the day, typically lasting no more than 30 seconds. However in the event of us encountering any issues there may be longer outages of up to 15 minutes, so the network should be considered “at risk” during the day. This will affect all network connections, including WiFi, ethernet, VPN and the 8x8 telephony service. https://status.regents.ac.uk/incident/615430 Sun, 20 Jul 2025 09:00:00 -0000 https://status.regents.ac.uk/incident/615430#70060f328b0943e4b569ef8f5c281634d73ff988c0f8053e1d8963886a6e9119 ITS will be carrying out Network maintenance on Sunday 20th July, between 10am and 3pm. We will be upgrading software on key network components and carrying out testing of our network resilience. There will be a number of short interruptions to network connectivity throughout the day, typically lasting no more than 30 seconds. However in the event of us encountering any issues there may be longer outages of up to 15 minutes, so the network should be considered “at risk” during the day. This will affect all network connections, including WiFi, ethernet, VPN and the 8x8 telephony service. https://status.regents.ac.uk/incident/615430 Sun, 20 Jul 2025 09:00:00 -0000 https://status.regents.ac.uk/incident/615430#70060f328b0943e4b569ef8f5c281634d73ff988c0f8053e1d8963886a6e9119 ITS will be carrying out Network maintenance on Sunday 20th July, between 10am and 3pm. We will be upgrading software on key network components and carrying out testing of our network resilience. There will be a number of short interruptions to network connectivity throughout the day, typically lasting no more than 30 seconds. However in the event of us encountering any issues there may be longer outages of up to 15 minutes, so the network should be considered “at risk” during the day. This will affect all network connections, including WiFi, ethernet, VPN and the 8x8 telephony service. https://status.regents.ac.uk/incident/615430 Sun, 20 Jul 2025 09:00:00 -0000 https://status.regents.ac.uk/incident/615430#70060f328b0943e4b569ef8f5c281634d73ff988c0f8053e1d8963886a6e9119 ITS will be carrying out Network maintenance on Sunday 20th July, between 10am and 3pm. We will be upgrading software on key network components and carrying out testing of our network resilience. There will be a number of short interruptions to network connectivity throughout the day, typically lasting no more than 30 seconds. However in the event of us encountering any issues there may be longer outages of up to 15 minutes, so the network should be considered “at risk” during the day. This will affect all network connections, including WiFi, ethernet, VPN and the 8x8 telephony service. https://status.regents.ac.uk/incident/615430 Sun, 20 Jul 2025 09:00:00 -0000 https://status.regents.ac.uk/incident/615430#70060f328b0943e4b569ef8f5c281634d73ff988c0f8053e1d8963886a6e9119 ITS will be carrying out Network maintenance on Sunday 20th July, between 10am and 3pm. We will be upgrading software on key network components and carrying out testing of our network resilience. There will be a number of short interruptions to network connectivity throughout the day, typically lasting no more than 30 seconds. However in the event of us encountering any issues there may be longer outages of up to 15 minutes, so the network should be considered “at risk” during the day. This will affect all network connections, including WiFi, ethernet, VPN and the 8x8 telephony service. https://status.regents.ac.uk/incident/610241 Fri, 27 Jun 2025 14:28:00 -0000 https://status.regents.ac.uk/incident/610241#8285624e6f4fde7f9b3c8d6554346974fc0374f45c71e0c6de921804f35cf98f We've identified the faulty network router and have taken it out of service. Network performance is now stable, and we're continuing to monitor the situation. Incident Start Date and Time Friday, June 27, 2025, at 15:00 BST Incident End Date and Time Friday, June 27, 2025, at 15:20 BST https://status.regents.ac.uk/incident/610241 Fri, 27 Jun 2025 14:23:00 -0000 https://status.regents.ac.uk/incident/610241#d834f3e47dac93e543fefe1a7746cad71221734d7e6698a327fb14e35805d3df Users on campus may experience intermittent or complete loss of network connectivity, impacting both wired and wireless connections. This may result in an inability to access internal resources, the internet, and other network-dependent services. https://status.regents.ac.uk/incident/608203 Wed, 25 Jun 2025 08:30:00 -0000 https://status.regents.ac.uk/incident/608203#7ffe8d56a1b8fbda57ff555df01f434859e93e997dc2e10438311db70bb2ad0c We identified a routeing issue and put a work-around in place. Normal service has now been restored. https://status.regents.ac.uk/incident/608203 Tue, 24 Jun 2025 11:12:00 -0000 https://status.regents.ac.uk/incident/608203#946de0a3e60eb2392a50a6975bd4985039408ecb8523f1acdd328b253f2290ad We believe we've found an issue that may have been causing slow loading of web pages and other timeouts. We have implemented a workaround. Affected users should try disconnecting from the WiFi (turn wifi off and on again on your device) and reconnect. https://status.regents.ac.uk/incident/608203 Tue, 24 Jun 2025 09:33:00 -0000 https://status.regents.ac.uk/incident/608203#ece6247c62c430ebb41af4c1adfba939c02962dd491c51bcd5a7df2372038b33 We're currently investigating Wi-Fi performance issues across campus https://status.regents.ac.uk/incident/531345 Thu, 20 Mar 2025 12:36:00 -0000 https://status.regents.ac.uk/incident/531345#194d0b980965875456e83204234421681d76dc3f68d76700a5d8d5a7512508bf OneLogin Engineers have identified issues with users accessing applications. The issue has now been resolved. https://status.regents.ac.uk/incident/531345 Thu, 20 Mar 2025 10:41:00 -0000 https://status.regents.ac.uk/incident/531345#57ef9857d9211affa77fb7477c918bf7455a097df4924070d8f2a71ca11044c9 We’re investigating an issue with OneLogin that is impacting some users. OneLogin authentication services do not appear to be affected, but you may have issues accessing any services through the OneLogin portal during this time. We’ll share another update shortly. https://status.regents.ac.uk/incident/501328 Fri, 24 Jan 2025 22:00:43 -0000 https://status.regents.ac.uk/incident/501328#3a317d39e6002869b4d97b0231679371991bb8efd4e39631d189e9f288067f70 Maintenance completed https://status.regents.ac.uk/incident/501328 Fri, 24 Jan 2025 17:00:43 -0000 https://status.regents.ac.uk/incident/501328#0499524e2b840e32b9c271f4c566637c7e0b47f254924b8068ac4c1402d76548 IT Services will be carrying out maintenance work on key infrastructure this evening, Friday 24 January, between 17:00-22:00. ITS are carrying out routine but essential work renewing our Root Certificate Authority (CA), something which is crucial for ensuring the integrity of our digital security and preventing any disruptions or trust issues. No downtime is expected because of this work, but all systems should be considered at risk during this period.  https://status.regents.ac.uk/incident/469743 Mon, 13 Jan 2025 11:18:00 -0000 https://status.regents.ac.uk/incident/469743#c67e3e80e4c05086d8a9e4d0d78b97f7325fb8dafd0f37f8b0b80384142b6160 We have identified the root cause of the issue. The Regent's app should now be visible in the Android Play Store. https://status.regents.ac.uk/incident/491390 Tue, 07 Jan 2025 15:30:00 -0000 https://status.regents.ac.uk/incident/491390#79be0fb8ae738ef4f4ceceec9687b710d187a2484b362ee6402e2753572e1d43 Maintenance completed https://status.regents.ac.uk/incident/491390 Tue, 07 Jan 2025 09:00:00 -0000 https://status.regents.ac.uk/incident/491390#7727f058c363b0515457693f4ae3b7b2898cfd8bce142736dc057c6219934853 We have contractors upgrading the software on the DNS and dhcp servers - this should not be service affecting but there is a risk of brief interruptions to all network access during the day. If you do have any issues then please wait a minute or two, then retry. We appologise for any potential interruptions, but need to compete this work in order to maintain the security and normal operation of the network. https://status.regents.ac.uk/incident/491390 Tue, 07 Jan 2025 09:00:00 -0000 https://status.regents.ac.uk/incident/491390#7727f058c363b0515457693f4ae3b7b2898cfd8bce142736dc057c6219934853 We have contractors upgrading the software on the DNS and dhcp servers - this should not be service affecting but there is a risk of brief interruptions to all network access during the day. If you do have any issues then please wait a minute or two, then retry. We appologise for any potential interruptions, but need to compete this work in order to maintain the security and normal operation of the network. https://status.regents.ac.uk/incident/491390 Tue, 07 Jan 2025 09:00:00 -0000 https://status.regents.ac.uk/incident/491390#7727f058c363b0515457693f4ae3b7b2898cfd8bce142736dc057c6219934853 We have contractors upgrading the software on the DNS and dhcp servers - this should not be service affecting but there is a risk of brief interruptions to all network access during the day. If you do have any issues then please wait a minute or two, then retry. We appologise for any potential interruptions, but need to compete this work in order to maintain the security and normal operation of the network. https://status.regents.ac.uk/incident/491390 Tue, 07 Jan 2025 09:00:00 -0000 https://status.regents.ac.uk/incident/491390#7727f058c363b0515457693f4ae3b7b2898cfd8bce142736dc057c6219934853 We have contractors upgrading the software on the DNS and dhcp servers - this should not be service affecting but there is a risk of brief interruptions to all network access during the day. If you do have any issues then please wait a minute or two, then retry. We appologise for any potential interruptions, but need to compete this work in order to maintain the security and normal operation of the network. https://status.regents.ac.uk/incident/483963 Thu, 19 Dec 2024 12:06:00 -0000 https://status.regents.ac.uk/incident/483963#b376ed1d039d940a667d74d95a597fb02bd30b66ab01dbd79a6e1c1372d703cd We’re back! Power BI Reports should be up and running. Thanks for bearing with us. https://status.regents.ac.uk/incident/483963 Wed, 18 Dec 2024 17:47:00 -0000 https://status.regents.ac.uk/incident/483963#1351f651a3e39009298765b901d3bb055d0b425570c73f53723c5a53efd800f7 There are ongoing issues affecting Power BI Reports and they are currently not refreshing. The Data Team is investigating and an update will be shared as soon as service is restored. https://status.regents.ac.uk/incident/469743 Fri, 29 Nov 2024 13:06:00 -0000 https://status.regents.ac.uk/incident/469743#a5eda10e34e2ad292f8099038d6de55f8c04998db09e4339cb16b61cf9fd5bcc We are aware that users are unable to to locate the Regent's University London app in the Google Play store. We're working with Google to fix the problem as quickly as we can. https://status.regents.ac.uk/incident/467367 Tue, 26 Nov 2024 19:51:00 -0000 https://status.regents.ac.uk/incident/467367#cc22e63c9bf2778a64dceaea2ce97eaab8240a70c27281e8e3ebf780c4759a30 Update from Microsoft: After a period of extended monitoring, we’ve confirmed through customer reports and service health telemetry that the issue is resolved. https://status.regents.ac.uk/incident/467367 Tue, 26 Nov 2024 19:51:00 -0000 https://status.regents.ac.uk/incident/467367#cc22e63c9bf2778a64dceaea2ce97eaab8240a70c27281e8e3ebf780c4759a30 Update from Microsoft: After a period of extended monitoring, we’ve confirmed through customer reports and service health telemetry that the issue is resolved. https://status.regents.ac.uk/incident/467367 Tue, 26 Nov 2024 08:04:00 -0000 https://status.regents.ac.uk/incident/467367#c068991d613eaf4c52bfb4c89592d5132b9de514c6781895896dd387b7a8cd80 Update from Microsoft: We’ve isolated the cause of mail queue delays and have restarted the affected infrastructure to drain stalled queues. We’ll remain in an extended monitoring phase until this draining is completed and we can consider the incident fully recovered. This quick update is designed to give the latest information on this issue. https://status.regents.ac.uk/incident/467367 Tue, 26 Nov 2024 08:04:00 -0000 https://status.regents.ac.uk/incident/467367#c068991d613eaf4c52bfb4c89592d5132b9de514c6781895896dd387b7a8cd80 Update from Microsoft: We’ve isolated the cause of mail queue delays and have restarted the affected infrastructure to drain stalled queues. We’ll remain in an extended monitoring phase until this draining is completed and we can consider the incident fully recovered. This quick update is designed to give the latest information on this issue. https://status.regents.ac.uk/incident/467367 Mon, 25 Nov 2024 14:27:00 -0000 https://status.regents.ac.uk/incident/467367#4739209cced5b238e8b836e76761791156e5788165201aba61cbb59348590754 Update from Microsoft: We’re monitoring the progress of the fix, which has been deployed to approximately 60% of the affected environments. We’re continuing our manual restarts on the remaining impacted machines. This quick update is designed to give the latest information on this issue. https://status.regents.ac.uk/incident/467367 Mon, 25 Nov 2024 14:27:00 -0000 https://status.regents.ac.uk/incident/467367#4739209cced5b238e8b836e76761791156e5788165201aba61cbb59348590754 Update from Microsoft: We’re monitoring the progress of the fix, which has been deployed to approximately 60% of the affected environments. We’re continuing our manual restarts on the remaining impacted machines. This quick update is designed to give the latest information on this issue. https://status.regents.ac.uk/incident/467367 Mon, 25 Nov 2024 10:43:00 -0000 https://status.regents.ac.uk/incident/467367#81c64d0a96348cd351b298ac8d3263b9b05ceec60847942c74809df04f0a5865 Users may be unable to access Exchange Online using the following impacted connection methods: - Outlook on the web - Outlook desktop client - Representational State Transfer (REST) - Exchange ActiveSync (EAS) Users may be unable to use the following features within Microsoft Teams: - Users are unable to create or update Virtual Events, including webinars and Town Halls. - Users may be unable to access or modify their calendar in Microsoft Teams. This would include loading calendar, viewing meetings, creating/updating meetings and joining meetings. - Users are unable to create chat, add users and create or edited meetings. - Users are unable to create or modify new teams and channels. - Users may be unable to update presence. - Users may be unable to use the search function. - Users may not see updated list of files and links failing to load within the Chat shared tab. Users may experience the following issues with Microsoft Purview: - Users may be unable to access the Purview Portal, or Purview Solutions. - Users may experience delays in policy stamping and with Adaptive Scope Evaluations. Users may be unable to export content or set and view labels within Microsoft Fabric. Some Microsoft Fabric users with Purview Information Protection Policies with sensitivity labels enabled, may be unable to use interactive operations on Power BI Desktop format files and reports, including export operations on Fabric artifacts with Sensitivity labels applied. Users may be unable to use the search feature within SharePoint Online. Users may be unable to perform the following actions within Microsoft Defender for Office365. - Users may be unable to create simulations, simulation payloads or end user notifications. - Users may experience issues with delivery for end user notifications and simulation messages - Users may experiences issues with viewing simulation reports, and content. https://status.regents.ac.uk/incident/467367 Mon, 25 Nov 2024 10:43:00 -0000 https://status.regents.ac.uk/incident/467367#81c64d0a96348cd351b298ac8d3263b9b05ceec60847942c74809df04f0a5865 Users may be unable to access Exchange Online using the following impacted connection methods: - Outlook on the web - Outlook desktop client - Representational State Transfer (REST) - Exchange ActiveSync (EAS) Users may be unable to use the following features within Microsoft Teams: - Users are unable to create or update Virtual Events, including webinars and Town Halls. - Users may be unable to access or modify their calendar in Microsoft Teams. This would include loading calendar, viewing meetings, creating/updating meetings and joining meetings. - Users are unable to create chat, add users and create or edited meetings. - Users are unable to create or modify new teams and channels. - Users may be unable to update presence. - Users may be unable to use the search function. - Users may not see updated list of files and links failing to load within the Chat shared tab. Users may experience the following issues with Microsoft Purview: - Users may be unable to access the Purview Portal, or Purview Solutions. - Users may experience delays in policy stamping and with Adaptive Scope Evaluations. Users may be unable to export content or set and view labels within Microsoft Fabric. Some Microsoft Fabric users with Purview Information Protection Policies with sensitivity labels enabled, may be unable to use interactive operations on Power BI Desktop format files and reports, including export operations on Fabric artifacts with Sensitivity labels applied. Users may be unable to use the search feature within SharePoint Online. Users may be unable to perform the following actions within Microsoft Defender for Office365. - Users may be unable to create simulations, simulation payloads or end user notifications. - Users may experience issues with delivery for end user notifications and simulation messages - Users may experiences issues with viewing simulation reports, and content. https://status.regents.ac.uk/incident/456300 Tue, 19 Nov 2024 13:43:45 -0000 https://status.regents.ac.uk/incident/456300#6829546a19e06e798c5f0ce8d594f2aa92f6012bff611ba857ed46659fa00b82 Maintenance completed https://status.regents.ac.uk/incident/456300 Mon, 18 Nov 2024 15:00:55 -0000 https://status.regents.ac.uk/incident/456300#e7d05125f4db3f3c1074bf8cac7001283f9ad75918e6e69ed080d5af615a292b Nov 18th at 3pm GMT - Nov 20th at 9am GMT The following systems will be unavailable during the routine upgrade; • SITS Client (Staff users) • E:Vision (Staff and Students) • Online Application Form and the Applicant Portal (Applicants) You won't be able to access these systems during this time, but we will make them available again as soon as possible to minimise disruption." https://status.regents.ac.uk/incident/456300 Mon, 18 Nov 2024 15:00:55 -0000 https://status.regents.ac.uk/incident/456300#e7d05125f4db3f3c1074bf8cac7001283f9ad75918e6e69ed080d5af615a292b Nov 18th at 3pm GMT - Nov 20th at 9am GMT The following systems will be unavailable during the routine upgrade; • SITS Client (Staff users) • E:Vision (Staff and Students) • Online Application Form and the Applicant Portal (Applicants) You won't be able to access these systems during this time, but we will make them available again as soon as possible to minimise disruption." https://status.regents.ac.uk/incident/435708 Fri, 27 Sep 2024 17:00:00 -0000 https://status.regents.ac.uk/incident/435708#781226745c6792335db9daa6536124d954763f2f985ec5444c403c8eed1c0fce Maintenance completed https://status.regents.ac.uk/incident/435708 Fri, 27 Sep 2024 15:00:00 -0000 https://status.regents.ac.uk/incident/435708#6f9d9df4ab27e4bf10c6c3accc3e378cc22c719d4c7d5e7588cf537f69dcf87b IT Services will be performing urgent maintenance on the print servers starting at 16:00 on Friday, 27th September. As a result, printing services may be unavailable throughout the afternoon. We apologize for any inconvenience this may cause. For any inquiries, please contact ITSServiceDesk@regents.ac.uk. https://status.regents.ac.uk/incident/423002 Tue, 03 Sep 2024 08:34:00 -0000 https://status.regents.ac.uk/incident/423002#79307e279ee762853ae8bea6b0dd09b42bade349ca6a383496b86808b126fa59 Microsoft have determined through service telemetry that the Microsoft 365 service and environment was healthy. An external ISP networking issue may have resulted in access issues or latency. A service incident didn't actually occur. https://status.regents.ac.uk/incident/423002 Tue, 03 Sep 2024 08:34:00 -0000 https://status.regents.ac.uk/incident/423002#79307e279ee762853ae8bea6b0dd09b42bade349ca6a383496b86808b126fa59 Microsoft have determined through service telemetry that the Microsoft 365 service and environment was healthy. An external ISP networking issue may have resulted in access issues or latency. A service incident didn't actually occur. https://status.regents.ac.uk/incident/423002 Tue, 03 Sep 2024 08:34:00 -0000 https://status.regents.ac.uk/incident/423002#79307e279ee762853ae8bea6b0dd09b42bade349ca6a383496b86808b126fa59 Microsoft have determined through service telemetry that the Microsoft 365 service and environment was healthy. An external ISP networking issue may have resulted in access issues or latency. A service incident didn't actually occur. https://status.regents.ac.uk/incident/423002 Tue, 03 Sep 2024 08:34:00 -0000 https://status.regents.ac.uk/incident/423002#79307e279ee762853ae8bea6b0dd09b42bade349ca6a383496b86808b126fa59 Microsoft have determined through service telemetry that the Microsoft 365 service and environment was healthy. An external ISP networking issue may have resulted in access issues or latency. A service incident didn't actually occur. https://status.regents.ac.uk/incident/423002 Mon, 02 Sep 2024 09:58:00 -0000 https://status.regents.ac.uk/incident/423002#82774ec011d80b7c5e55a7fd25056eb68381e7c33c858e99e5a6ccdd340a1e96 Users in the United Kingdom have reported issues using Microsoft 365 services. Microsoft are reviewing service monitoring telemetry and networking logs to isolate the root cause. Scope of impact: Impact is specific to some users in the United Kingdom attempting to use the Microsoft 365 service. Next update by: Monday, September 2, 2024, at 12:30 AM BST https://status.regents.ac.uk/incident/423002 Mon, 02 Sep 2024 09:58:00 -0000 https://status.regents.ac.uk/incident/423002#82774ec011d80b7c5e55a7fd25056eb68381e7c33c858e99e5a6ccdd340a1e96 Users in the United Kingdom have reported issues using Microsoft 365 services. Microsoft are reviewing service monitoring telemetry and networking logs to isolate the root cause. Scope of impact: Impact is specific to some users in the United Kingdom attempting to use the Microsoft 365 service. Next update by: Monday, September 2, 2024, at 12:30 AM BST https://status.regents.ac.uk/incident/423002 Mon, 02 Sep 2024 09:58:00 -0000 https://status.regents.ac.uk/incident/423002#82774ec011d80b7c5e55a7fd25056eb68381e7c33c858e99e5a6ccdd340a1e96 Users in the United Kingdom have reported issues using Microsoft 365 services. Microsoft are reviewing service monitoring telemetry and networking logs to isolate the root cause. Scope of impact: Impact is specific to some users in the United Kingdom attempting to use the Microsoft 365 service. Next update by: Monday, September 2, 2024, at 12:30 AM BST https://status.regents.ac.uk/incident/423002 Mon, 02 Sep 2024 09:58:00 -0000 https://status.regents.ac.uk/incident/423002#82774ec011d80b7c5e55a7fd25056eb68381e7c33c858e99e5a6ccdd340a1e96 Users in the United Kingdom have reported issues using Microsoft 365 services. Microsoft are reviewing service monitoring telemetry and networking logs to isolate the root cause. Scope of impact: Impact is specific to some users in the United Kingdom attempting to use the Microsoft 365 service. Next update by: Monday, September 2, 2024, at 12:30 AM BST https://status.regents.ac.uk/incident/420697 Thu, 29 Aug 2024 10:35:00 -0000 https://status.regents.ac.uk/incident/420697#a392fd10bcbff5dde1ab6f48bf69162dee633ead5d667df6a32e99166517e398 We've now completed the migration to new switches. Service should now be fully restored, but please do let us know if you are still experiencing any issues. https://status.regents.ac.uk/incident/420697 Thu, 29 Aug 2024 07:33:00 -0000 https://status.regents.ac.uk/incident/420697#21207dc55eeb1a0c39cf467035a7e07ef1e1a6d1f5216e1c65bf36a82ae9d9ed Service has been restored (again). Things should be stable now and we don't expect any further major outages, however the affected connections should be considered "at risk" as we intend to move them over onto new network switches during the course of the morning. https://status.regents.ac.uk/incident/420697 Wed, 28 Aug 2024 15:50:00 -0000 https://status.regents.ac.uk/incident/420697#11d7ac86acb6b816369451d8a609388a78e50482e74913a844ea28744a9c178b We have identified the affected network equipment. Replacements are being prepared and these will be deployed tomorrow morning. https://status.regents.ac.uk/incident/420697 Wed, 28 Aug 2024 13:08:00 -0000 https://status.regents.ac.uk/incident/420697#41e48f605fd4b2d0ed01971b8e6556881245e90bf10d3c0bde3e73e4ee72dfc9 Users within the affected building may experience intermittent or complete loss of network connectivity, impacting both wired and wireless connections. This may result in an inability to access internal resources, the internet, and other network-dependent services. https://status.regents.ac.uk/incident/419803 Tue, 27 Aug 2024 09:49:00 -0000 https://status.regents.ac.uk/incident/419803#b841940ae6bd1e9c94ab2ea248fd0ea5bb90bb0a7142bc691ab720d9d2b6b8ac Has not reoccured, and we've identified the trigger that caused the outage. https://status.regents.ac.uk/incident/419803 Tue, 27 Aug 2024 09:49:00 -0000 https://status.regents.ac.uk/incident/419803#b841940ae6bd1e9c94ab2ea248fd0ea5bb90bb0a7142bc691ab720d9d2b6b8ac Has not reoccured, and we've identified the trigger that caused the outage. https://status.regents.ac.uk/incident/416064 Tue, 20 Aug 2024 07:41:00 -0000 https://status.regents.ac.uk/incident/416064#6f185d198f5b4e1cee5f3aa3bef11f71fa02e5f87416de0b31ceca61d735ad0b Microsoft have identified the root cause of the issue. They have completed the rollback of the update to the most recent working version and have confirmed the impact has been successfully remediated. https://status.regents.ac.uk/incident/416064 Mon, 19 Aug 2024 14:45:00 -0000 https://status.regents.ac.uk/incident/416064#f2db3185c31fd23a4910a8e6336e6be2268503871b455404e09d3552dc62f155 Users may have issues accessing Power BI or data may not be updated as frequently as expected. https://status.regents.ac.uk/incident/406139 Tue, 30 Jul 2024 19:54:00 -0000 https://status.regents.ac.uk/incident/406139#ca4a713f048d75c7d5a549e4cdc13c6f503f620c4ff1a812775bc3969b2bdf70 Microsoft have confirmed that the mitigation approach is successfully addressing the remaining impact. They are applying these changes in the final regions and will continue to monitor service health to ensure the issue is fully resolved once completed. https://status.regents.ac.uk/incident/406139 Tue, 30 Jul 2024 19:54:00 -0000 https://status.regents.ac.uk/incident/406139#ca4a713f048d75c7d5a549e4cdc13c6f503f620c4ff1a812775bc3969b2bdf70 Microsoft have confirmed that the mitigation approach is successfully addressing the remaining impact. They are applying these changes in the final regions and will continue to monitor service health to ensure the issue is fully resolved once completed. https://status.regents.ac.uk/incident/406139 Tue, 30 Jul 2024 19:54:00 -0000 https://status.regents.ac.uk/incident/406139#ca4a713f048d75c7d5a549e4cdc13c6f503f620c4ff1a812775bc3969b2bdf70 Microsoft have confirmed that the mitigation approach is successfully addressing the remaining impact. They are applying these changes in the final regions and will continue to monitor service health to ensure the issue is fully resolved once completed. https://status.regents.ac.uk/incident/406139 Tue, 30 Jul 2024 14:45:00 -0000 https://status.regents.ac.uk/incident/406139#9239973caac45c8d01a78cdc696ada4a0ed76d6c3e223a6d4c144b66aeb29559 Microsoft have made a change to their network settings to help improve Microsoft 365 services. As a result, some of these services are now using backup paths to keep running smoothly. Their monitoring shows that things are getting better, and they are keeping an eye on everything to make sure it fully recovers. https://status.regents.ac.uk/incident/406139 Tue, 30 Jul 2024 14:45:00 -0000 https://status.regents.ac.uk/incident/406139#9239973caac45c8d01a78cdc696ada4a0ed76d6c3e223a6d4c144b66aeb29559 Microsoft have made a change to their network settings to help improve Microsoft 365 services. As a result, some of these services are now using backup paths to keep running smoothly. Their monitoring shows that things are getting better, and they are keeping an eye on everything to make sure it fully recovers. https://status.regents.ac.uk/incident/406139 Tue, 30 Jul 2024 14:45:00 -0000 https://status.regents.ac.uk/incident/406139#9239973caac45c8d01a78cdc696ada4a0ed76d6c3e223a6d4c144b66aeb29559 Microsoft have made a change to their network settings to help improve Microsoft 365 services. As a result, some of these services are now using backup paths to keep running smoothly. Their monitoring shows that things are getting better, and they are keeping an eye on everything to make sure it fully recovers. https://status.regents.ac.uk/incident/406139 Tue, 30 Jul 2024 13:10:00 -0000 https://status.regents.ac.uk/incident/406139#466253b361ae1f46d278493453f30278ef2c9bd423eeec3fbe3a97955accae32 Users may be unable to access multiple Microsoft 365 services. Users who are able to access Microsoft 365 service may experience latency or degraded feature performance. https://status.regents.ac.uk/incident/406139 Tue, 30 Jul 2024 13:10:00 -0000 https://status.regents.ac.uk/incident/406139#466253b361ae1f46d278493453f30278ef2c9bd423eeec3fbe3a97955accae32 Users may be unable to access multiple Microsoft 365 services. Users who are able to access Microsoft 365 service may experience latency or degraded feature performance. https://status.regents.ac.uk/incident/406139 Tue, 30 Jul 2024 13:10:00 -0000 https://status.regents.ac.uk/incident/406139#466253b361ae1f46d278493453f30278ef2c9bd423eeec3fbe3a97955accae32 Users may be unable to access multiple Microsoft 365 services. Users who are able to access Microsoft 365 service may experience latency or degraded feature performance. https://status.regents.ac.uk/incident/403508 Sat, 27 Jul 2024 12:00:00 -0000 https://status.regents.ac.uk/incident/403508#e8053656eef1db9dfb71a6bbe59961ac29379a2f26d3af7c00c110ce6ce67d9e Maintenance completed https://status.regents.ac.uk/incident/403508 Sat, 27 Jul 2024 06:00:00 -0000 https://status.regents.ac.uk/incident/403508#b918a57c76e83c02dd57ae71c08c3999c452bb99fd1656f1e733d618783c6c5a We are preparing to migrate the following systems & applications from 07:00 - SITS systems Please note, this may result in limited downtime or periods where the system is considered 'at risk'. We strongly recommend minimising system access during these times. https://status.regents.ac.uk/incident/403504 Fri, 26 Jul 2024 17:00:00 -0000 https://status.regents.ac.uk/incident/403504#7050422b7708f930e1d420899cb1753b6dfa5c1e668ce1c83616d027fa857c89 Maintenance completed https://status.regents.ac.uk/incident/403504 Fri, 26 Jul 2024 13:30:00 -0000 https://status.regents.ac.uk/incident/403504#292a698b33254e14ff1ff94860d6ce8ccd0c7b60025e53d61d69c99d1081153d We are preparing to migrate the following systems & applications from 14:30 - Events & Conferencing systems Please note, this may result in limited downtime or periods where the system is considered 'at risk'. We strongly recommend minimising system access during these times. https://status.regents.ac.uk/incident/403569 Thu, 25 Jul 2024 15:42:00 -0000 https://status.regents.ac.uk/incident/403569#4e7fc88c7c19d34f4111cdaacded09f4b511292777b5788e8b011c535229afe5 This has now been resolved and all email should now be flowing as expected. https://status.regents.ac.uk/incident/403569 Thu, 25 Jul 2024 13:14:00 -0000 https://status.regents.ac.uk/incident/403569#882702a063456ff7b264783e39352a45147f1d87de67a679718802267dd2a20e We are working to put a fix in place. https://status.regents.ac.uk/incident/400581 Fri, 19 Jul 2024 09:13:00 -0000 https://status.regents.ac.uk/incident/400581#e885f99d23600339bc7c6003f2cc58b959aa348dcd5d0342c845a5275949eafe We are not aware of any Regent's services that are affected at this time. https://status.regents.ac.uk/incident/385388 Mon, 17 Jun 2024 13:21:00 -0000 https://status.regents.ac.uk/incident/385388#7efb97435cbe8f34a730e51581c55ddee1f413999a3fc80d632ea87dd3b96bef UPDATE : Access to SITS/e:Vision has been restored. If you have any questions or concerns, please contact servicedesk@regents.ac.uk Live systems status can be found here: https://status.regents.ac.uk/ We would like to thank you for your patience and understanding and apologies for the inconvenience caused during this outage. https://status.regents.ac.uk/incident/385388 Mon, 17 Jun 2024 09:15:00 -0000 https://status.regents.ac.uk/incident/385388#543dbf5d680555fa3493ca57c3d0c19fce0931a9a4ab782dbad7f7b74eaa29e3 SITS/eVision offline intermittently. We're currently encountering problems with SITS/e:Vision. The system may allow you to login, but it's running very slowly. You may also be receiving a license expiry notification. Please could you refrain from using these platforms whilst we are investigating. If you are already logged on, please could you log off. An update will be provided at 11:45 https://status.regents.ac.uk/incident/385388 Mon, 17 Jun 2024 08:50:00 -0000 https://status.regents.ac.uk/incident/385388#1d93b717dfd08e096a823f9780a88d171865cf2d3619360c8e61cd7b97fc142f We are investigating issues with SITS / Evision (estudent.regents.ac.uk) https://status.regents.ac.uk/incident/360597 Thu, 25 Apr 2024 14:24:00 -0000 https://status.regents.ac.uk/incident/360597#424123c5217735dadd281250f9a59e82d55ea9bd187f8b3e6c3f1274b297789a EBSCO have resolved the issue. https://status.regents.ac.uk/incident/360597 Thu, 25 Apr 2024 09:27:00 -0000 https://status.regents.ac.uk/incident/360597#5758f213216595ca111380af450f938dee7817d189d311a8efcb4b70edc6785a EBSCO is currently unavailable. https://status.regents.ac.uk/incident/335486 Wed, 20 Mar 2024 20:00:00 -0000 https://status.regents.ac.uk/incident/335486#3ac60797170f67b3056a200d31dee24183c8901b235b657d907881c20474ef3f Maintenance completed https://status.regents.ac.uk/incident/335486 Wed, 20 Mar 2024 18:00:00 -0000 https://status.regents.ac.uk/incident/335486#12ba1b2f44b061aa3dee15a9cc6a99ab4fa8b6ae4e2b34d5c278e43aa9f67d85 Our upstream service provider has notified us of mainenance work being carried out on their DNS service. This is a critical part of the network / internet service. This is outside working hours and *not* expected to be service affecting, but internet services should be considered 'at risk' during this time. https://status.regents.ac.uk/incident/335526 Wed, 06 Mar 2024 09:00:00 -0000 https://status.regents.ac.uk/incident/335526#f1fa2054e964058a54d2bd2b16283f0b26ed4bdc593ffaa9f091fa1f1bdc1fcc Maintenance completed https://status.regents.ac.uk/incident/335526 Wed, 06 Mar 2024 07:00:00 -0000 https://status.regents.ac.uk/incident/335526#5fe162d65acaa7e0625c07a72cc62863f00aa1f3cb6f420f47eb1dbaba5d0c00 The campus WiFi service will experience a brief disruption on Wednesday, March 6th, between 7:00 AM and 9:00 AM as the ITS team performs maintenance works. Wired connections will remain unaffected, and all other University systems and services will operate as usual. The outage is anticipated to last for only 30 minutes and is essential for maintaining the security of our network. MAC users may be prompted to trust / verify the new certificate when connecting to the WiFi, which they should accept. For any inquiries, please reach out to IT Services https://status.regents.ac.uk/incident/291660 Mon, 18 Dec 2023 10:24:32 -0000 https://status.regents.ac.uk/incident/291660#fd921e26702ab164b7d91bd58b90c78f16dd8c0c2e9acbf184f55aec7f91dc23 Maintenance completed https://status.regents.ac.uk/incident/291660 Mon, 18 Dec 2023 10:24:32 -0000 https://status.regents.ac.uk/incident/291660#fd921e26702ab164b7d91bd58b90c78f16dd8c0c2e9acbf184f55aec7f91dc23 Maintenance completed https://status.regents.ac.uk/incident/291660 Mon, 18 Dec 2023 10:24:32 -0000 https://status.regents.ac.uk/incident/291660#fd921e26702ab164b7d91bd58b90c78f16dd8c0c2e9acbf184f55aec7f91dc23 Maintenance completed https://status.regents.ac.uk/incident/291660 Mon, 18 Dec 2023 10:24:32 -0000 https://status.regents.ac.uk/incident/291660#fd921e26702ab164b7d91bd58b90c78f16dd8c0c2e9acbf184f55aec7f91dc23 Maintenance completed https://status.regents.ac.uk/incident/291660 Mon, 18 Dec 2023 10:24:32 -0000 https://status.regents.ac.uk/incident/291660#fd921e26702ab164b7d91bd58b90c78f16dd8c0c2e9acbf184f55aec7f91dc23 Maintenance completed https://status.regents.ac.uk/incident/291660 Mon, 18 Dec 2023 09:00:00 -0000 https://status.regents.ac.uk/incident/291660#453bb2169d130a2ec4912eabae6fa00438894d69fa08df02759d01e420b479f5 On Monday 18th of December between 9am and 11am (UTC) we will be carrying out a routine upgrade to the campus firewalls. This will entail a small number of brief outages to all network service on campus (including WiFi and Telephony) and additionally to the Global Protect VPN service. The outages are anticipated to be very short, but the network should be considered "at risk" in the event of issues occuring during the upgrade. https://status.regents.ac.uk/incident/291660 Mon, 18 Dec 2023 09:00:00 -0000 https://status.regents.ac.uk/incident/291660#453bb2169d130a2ec4912eabae6fa00438894d69fa08df02759d01e420b479f5 On Monday 18th of December between 9am and 11am (UTC) we will be carrying out a routine upgrade to the campus firewalls. This will entail a small number of brief outages to all network service on campus (including WiFi and Telephony) and additionally to the Global Protect VPN service. The outages are anticipated to be very short, but the network should be considered "at risk" in the event of issues occuring during the upgrade. https://status.regents.ac.uk/incident/291660 Mon, 18 Dec 2023 09:00:00 -0000 https://status.regents.ac.uk/incident/291660#453bb2169d130a2ec4912eabae6fa00438894d69fa08df02759d01e420b479f5 On Monday 18th of December between 9am and 11am (UTC) we will be carrying out a routine upgrade to the campus firewalls. This will entail a small number of brief outages to all network service on campus (including WiFi and Telephony) and additionally to the Global Protect VPN service. The outages are anticipated to be very short, but the network should be considered "at risk" in the event of issues occuring during the upgrade. https://status.regents.ac.uk/incident/291660 Mon, 18 Dec 2023 09:00:00 -0000 https://status.regents.ac.uk/incident/291660#453bb2169d130a2ec4912eabae6fa00438894d69fa08df02759d01e420b479f5 On Monday 18th of December between 9am and 11am (UTC) we will be carrying out a routine upgrade to the campus firewalls. This will entail a small number of brief outages to all network service on campus (including WiFi and Telephony) and additionally to the Global Protect VPN service. The outages are anticipated to be very short, but the network should be considered "at risk" in the event of issues occuring during the upgrade. https://status.regents.ac.uk/incident/291660 Mon, 18 Dec 2023 09:00:00 -0000 https://status.regents.ac.uk/incident/291660#453bb2169d130a2ec4912eabae6fa00438894d69fa08df02759d01e420b479f5 On Monday 18th of December between 9am and 11am (UTC) we will be carrying out a routine upgrade to the campus firewalls. This will entail a small number of brief outages to all network service on campus (including WiFi and Telephony) and additionally to the Global Protect VPN service. The outages are anticipated to be very short, but the network should be considered "at risk" in the event of issues occuring during the upgrade. https://status.regents.ac.uk/incident/291660 Mon, 18 Dec 2023 09:00:00 -0000 https://status.regents.ac.uk/incident/291660#453bb2169d130a2ec4912eabae6fa00438894d69fa08df02759d01e420b479f5 On Monday 18th of December between 9am and 11am (UTC) we will be carrying out a routine upgrade to the campus firewalls. This will entail a small number of brief outages to all network service on campus (including WiFi and Telephony) and additionally to the Global Protect VPN service. The outages are anticipated to be very short, but the network should be considered "at risk" in the event of issues occuring during the upgrade. https://status.regents.ac.uk/incident/291660 Mon, 18 Dec 2023 09:00:00 -0000 https://status.regents.ac.uk/incident/291660#453bb2169d130a2ec4912eabae6fa00438894d69fa08df02759d01e420b479f5 On Monday 18th of December between 9am and 11am (UTC) we will be carrying out a routine upgrade to the campus firewalls. This will entail a small number of brief outages to all network service on campus (including WiFi and Telephony) and additionally to the Global Protect VPN service. The outages are anticipated to be very short, but the network should be considered "at risk" in the event of issues occuring during the upgrade. https://status.regents.ac.uk/incident/291660 Mon, 18 Dec 2023 09:00:00 -0000 https://status.regents.ac.uk/incident/291660#453bb2169d130a2ec4912eabae6fa00438894d69fa08df02759d01e420b479f5 On Monday 18th of December between 9am and 11am (UTC) we will be carrying out a routine upgrade to the campus firewalls. This will entail a small number of brief outages to all network service on campus (including WiFi and Telephony) and additionally to the Global Protect VPN service. The outages are anticipated to be very short, but the network should be considered "at risk" in the event of issues occuring during the upgrade. https://status.regents.ac.uk/incident/291660 Mon, 18 Dec 2023 09:00:00 -0000 https://status.regents.ac.uk/incident/291660#453bb2169d130a2ec4912eabae6fa00438894d69fa08df02759d01e420b479f5 On Monday 18th of December between 9am and 11am (UTC) we will be carrying out a routine upgrade to the campus firewalls. This will entail a small number of brief outages to all network service on campus (including WiFi and Telephony) and additionally to the Global Protect VPN service. The outages are anticipated to be very short, but the network should be considered "at risk" in the event of issues occuring during the upgrade. https://status.regents.ac.uk/incident/291660 Mon, 18 Dec 2023 09:00:00 -0000 https://status.regents.ac.uk/incident/291660#453bb2169d130a2ec4912eabae6fa00438894d69fa08df02759d01e420b479f5 On Monday 18th of December between 9am and 11am (UTC) we will be carrying out a routine upgrade to the campus firewalls. This will entail a small number of brief outages to all network service on campus (including WiFi and Telephony) and additionally to the Global Protect VPN service. The outages are anticipated to be very short, but the network should be considered "at risk" in the event of issues occuring during the upgrade. https://status.regents.ac.uk/incident/296803 Wed, 06 Dec 2023 14:36:00 -0000 https://status.regents.ac.uk/incident/296803#96e4e1a6696b0dbaf9263fafaea5c9c7b670f94f5d52113095d47b639f887967 OpenAthens have identified the cause of the issue and have implemented a fix. They are currently monitoring the fix to ensure stability across affected services. https://status.regents.ac.uk/incident/296803 Wed, 06 Dec 2023 14:36:00 -0000 https://status.regents.ac.uk/incident/296803#96e4e1a6696b0dbaf9263fafaea5c9c7b670f94f5d52113095d47b639f887967 OpenAthens have identified the cause of the issue and have implemented a fix. They are currently monitoring the fix to ensure stability across affected services. https://status.regents.ac.uk/incident/296803 Wed, 06 Dec 2023 14:36:00 -0000 https://status.regents.ac.uk/incident/296803#96e4e1a6696b0dbaf9263fafaea5c9c7b670f94f5d52113095d47b639f887967 OpenAthens have identified the cause of the issue and have implemented a fix. They are currently monitoring the fix to ensure stability across affected services. https://status.regents.ac.uk/incident/296803 Wed, 06 Dec 2023 13:38:00 -0000 https://status.regents.ac.uk/incident/296803#e255d12f7870b40eabda76b06ffe8be40e7970f9469c2e0c7341f669771a682e OpenAthens is down for most users so access to certain Library services may be affected. OpenAthens are aware of the issue and their team is working to understand what has caused the issue and will provide an update within the next hour. https://status.regents.ac.uk/incident/296803 Wed, 06 Dec 2023 13:38:00 -0000 https://status.regents.ac.uk/incident/296803#e255d12f7870b40eabda76b06ffe8be40e7970f9469c2e0c7341f669771a682e OpenAthens is down for most users so access to certain Library services may be affected. OpenAthens are aware of the issue and their team is working to understand what has caused the issue and will provide an update within the next hour. https://status.regents.ac.uk/incident/296803 Wed, 06 Dec 2023 13:38:00 -0000 https://status.regents.ac.uk/incident/296803#e255d12f7870b40eabda76b06ffe8be40e7970f9469c2e0c7341f669771a682e OpenAthens is down for most users so access to certain Library services may be affected. OpenAthens are aware of the issue and their team is working to understand what has caused the issue and will provide an update within the next hour. https://status.regents.ac.uk/incident/290298 Tue, 21 Nov 2023 21:17:00 -0000 https://status.regents.ac.uk/incident/290298#830e64f6445359991438c535ebc98f2cd0f10b07eca783ab9c01082867fd4419 We have identified the cause of the issue and have removed the affected mail relay from service. Scan to email should now be working. https://status.regents.ac.uk/incident/290298 Tue, 21 Nov 2023 15:01:00 -0000 https://status.regents.ac.uk/incident/290298#9e730caa9dacaa48c63d2a51c697a26f488ef07943de86fba07db496a5b26c65 We’re having some trouble with scan to email. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Scan to OneDrive is unaffected. https://status.regents.ac.uk/incident/289848 Tue, 21 Nov 2023 10:04:00 -0000 https://status.regents.ac.uk/incident/289848#ea29dda368005d8d378809f20e82f48162cd0bd92e9234ae0ea7c1f31f354f04 Starting around 15:00hrs until 16:12 on 20/11/2023 our network provider experienced a blocklist issue, causing all requests to be blocked. The service has been returned and Jisc are now looking into the root cause of the issue. https://status.regents.ac.uk/incident/289848 Tue, 21 Nov 2023 10:04:00 -0000 https://status.regents.ac.uk/incident/289848#ea29dda368005d8d378809f20e82f48162cd0bd92e9234ae0ea7c1f31f354f04 Starting around 15:00hrs until 16:12 on 20/11/2023 our network provider experienced a blocklist issue, causing all requests to be blocked. The service has been returned and Jisc are now looking into the root cause of the issue. https://status.regents.ac.uk/incident/289848 Tue, 21 Nov 2023 10:04:00 -0000 https://status.regents.ac.uk/incident/289848#ea29dda368005d8d378809f20e82f48162cd0bd92e9234ae0ea7c1f31f354f04 Starting around 15:00hrs until 16:12 on 20/11/2023 our network provider experienced a blocklist issue, causing all requests to be blocked. The service has been returned and Jisc are now looking into the root cause of the issue. https://status.regents.ac.uk/incident/289848 Mon, 20 Nov 2023 15:13:00 -0000 https://status.regents.ac.uk/incident/289848#6ef05fa8d9d0ffb4c3214716b111b540bae8542391a7a01244db1b02b7ccc155 We’re investigating an issue with Network and Internet services impacting users on campus. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Affected services include, SharePoint Online and Microsoft Teams. https://status.regents.ac.uk/incident/289848 Mon, 20 Nov 2023 15:13:00 -0000 https://status.regents.ac.uk/incident/289848#6ef05fa8d9d0ffb4c3214716b111b540bae8542391a7a01244db1b02b7ccc155 We’re investigating an issue with Network and Internet services impacting users on campus. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Affected services include, SharePoint Online and Microsoft Teams. https://status.regents.ac.uk/incident/289848 Mon, 20 Nov 2023 15:13:00 -0000 https://status.regents.ac.uk/incident/289848#6ef05fa8d9d0ffb4c3214716b111b540bae8542391a7a01244db1b02b7ccc155 We’re investigating an issue with Network and Internet services impacting users on campus. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Affected services include, SharePoint Online and Microsoft Teams. https://status.regents.ac.uk/incident/285301 Wed, 15 Nov 2023 16:30:59 -0000 https://status.regents.ac.uk/incident/285301#861a55c8c75399fdf6bb7fa4c3ac9f041cec7196b5fa1b4bcea7a06775a6b425 Maintenance completed https://status.regents.ac.uk/incident/285301 Tue, 14 Nov 2023 15:00:00 -0000 https://status.regents.ac.uk/incident/285301#9f8bd36b9d7d208d79b2031e5be497829809905dd9f0580164fd5443b6aef367 Regent’s RT&T will be performing routine maintenance with the supplier on November 14 starting at 15:00 (GMT) and finishing November 16 at 09:00 (GMT). You may not be able to access SITS during this time, but we’ll have things back up and running as soon as possible to minimise disruption to you. https://status.regents.ac.uk/incident/285301 Tue, 14 Nov 2023 15:00:00 -0000 https://status.regents.ac.uk/incident/285301#9f8bd36b9d7d208d79b2031e5be497829809905dd9f0580164fd5443b6aef367 Regent’s RT&T will be performing routine maintenance with the supplier on November 14 starting at 15:00 (GMT) and finishing November 16 at 09:00 (GMT). You may not be able to access SITS during this time, but we’ll have things back up and running as soon as possible to minimise disruption to you. https://status.regents.ac.uk/incident/277074 Wed, 25 Oct 2023 12:07:00 -0000 https://status.regents.ac.uk/incident/277074#eb58df32956c101cf5308893588c255cf0fc01c300492f91e847bdae266f4106 We have identified the root cause of the secondary issue. Full Email functionality should have been restored by 12:26. Thanks for your patience! https://status.regents.ac.uk/incident/277074 Wed, 25 Oct 2023 10:39:00 -0000 https://status.regents.ac.uk/incident/277074#7df22a3d9033ffba3ea3df8d5e4ad167ffc713be0d604902cac01bea3b251cfb Unfortunately this issue has reoccurred. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. https://status.regents.ac.uk/incident/277405 Wed, 25 Oct 2023 09:13:00 -0000 https://status.regents.ac.uk/incident/277405#7668ff1e1451184bc1fc3cad4d2e7b31681968939ebac89808141657e6595341 We have identified the root cause of the issue. Authentication services have been diverted to resolve the issue whilst we investigate the affected infrastructure. https://status.regents.ac.uk/incident/277405 Wed, 25 Oct 2023 09:13:00 -0000 https://status.regents.ac.uk/incident/277405#7668ff1e1451184bc1fc3cad4d2e7b31681968939ebac89808141657e6595341 We have identified the root cause of the issue. Authentication services have been diverted to resolve the issue whilst we investigate the affected infrastructure. https://status.regents.ac.uk/incident/277405 Wed, 25 Oct 2023 09:07:00 -0000 https://status.regents.ac.uk/incident/277405#356c1c8acbc93585b3511d2e2abef037b71bd146782fb58de699da3727b5bac9 We’re investigating an issue with Authentication Services that is impacting some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. https://status.regents.ac.uk/incident/277405 Wed, 25 Oct 2023 09:07:00 -0000 https://status.regents.ac.uk/incident/277405#356c1c8acbc93585b3511d2e2abef037b71bd146782fb58de699da3727b5bac9 We’re investigating an issue with Authentication Services that is impacting some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. https://status.regents.ac.uk/incident/277074 Tue, 24 Oct 2023 15:14:00 -0000 https://status.regents.ac.uk/incident/277074#1fe73e31a5da760dbcd4c616716146540026fba2c250371c39542a4432d2d1ef We’re back! Email to Distribution Lists should be up and running. Thanks for bearing with us. https://status.regents.ac.uk/incident/277074 Tue, 24 Oct 2023 14:46:00 -0000 https://status.regents.ac.uk/incident/277074#c1740370248208d7f2bc691fad8826b42ac964ae2f334bfdd31462923a9db91f We’re having some trouble with Email. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.